Returns & Exchanges
At Pixi Beauty, we want you to love your glow; if you are not completely satisfied with your purchase, we accept returns of gently used products within 30 days of delivery. Please note that original shipping fees are non-refundable and items must have been purchased directly from our official website.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your items in their original packaging or a sturdy box to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.